Återbetalningspolicy

Thank you for your trust and support. Customer satisfaction is our highest objective. Our team is ready to offer assistance whenever you are not fully satisfied with the items you receive.

30-Day Hassle-Free Return Policy Our return policy is valid for 30 days starting from the delivery date recorded by the logistics provider.

Return Requirements: Products must remain in original status, unused and free of damage, with all original labels kept intact.

Damaged, Defective or Mismatched Goods Please examine your package right after receipt. Reach out to us within 48 hours if you encounter any of the following circumstances:

The product sustained damage during transit.

The delivered item fails to match your placed order (incorrect product).

The item contains manufacturing flaws. Solution: We will bear all return shipping charges and quickly arrange a replacement or complete refund.

How to Initiate a Return (4 Simple Steps) To guarantee a seamless return procedure, avoid sending back the merchandise without prior consultation:

Reach Customer Support: Send an email to huymocnviqm6vi@gmail.com, including your order number and return reason. Attach clear photographs if you are reporting quality problems.

Get RMA Approval: Our staff will evaluate your application and issue a Return Merchandise Authorization (RMA) together with detailed guidelines within 24 hours.

Schedule Collection: For qualified return requests, we will provide a prepaid return shipping label or arrange a complimentary pickup service.

Ship the Parcel: Securely pack the product and hand it over to the logistics carrier.

Refund Procedure

Inspection Period: We will finish quality assessment of returned goods within 3–5 business days.

Refund Channel: Once the product passes inspection, the refund will be initiated and transferred back to your original payment account.

Refund Timeline: Refunds generally take up to 10 business days to process. If you have not received your funds after 15 business days, you may contact your payment issuer or get in touch with us, and we will supply your transaction reference ID.

Get In Touch Feel free to contact us if you have inquiries regarding returns and exchanges:

Customer Service Email: huymocnviqm6vi@gmail.com

Response Standard: We guarantee responses to all customer messages within 24 hours on working days.